Together everyday
In order to cover your daily necessities, we have created Alpha Gold Everyday
Banking. Make daily bank transactions fast, easy, and safe.
Alpha Gold Everyday Banking offers you:
- The AlphaCard Visa Gold Debit contactless
- Access to the Alpha Online Banking services, easy, fast and safe
- Members-only automated prioritization of phone calls received through the Gold Call Center, with the identification of the registered phone number
Specifically, through Alpha Bank Gold Everyday banking you have at your disposal:
AlphaCard Visa Gold Debit contactless debit card
Access to fully-fledged services Internet Banking and Mobile Banking easy, fast and with maximum security
- National calls from Monday to Friday* between 9:00 - 18:00
- Tel Verde: 08008 alpha (08008 25742) - free call
- *alpha (*25742) - in Orange and Vodafone networks
- International calls from Monday to Friday* between 9:00 - 18:00: (+ 4021) 455.99.99
- Cards assistance and emergencies: (021) 319.93.50, available 24/24
- * except for legal holidays
Alpha Gold Personal Banking dedicated line:
Alpha Online Banking
A single destination for full banking service. Fast and easy. The web and mobile applications provide you with access from a phone, tablet or PC for you to accomplish transactions and other day-to-day banking actions.
Safety
- You authenticate with the username and password known only by you
- In order to authorize transactions, you would use unique codes generated by a security device (token), thus providing a high level of Safety
You can download Alpha Safe Access from the online app store compatible with your smartphone.
Security devices
We provide you with two security options:
- Hardware token – easy to carry everywhere
- Software token (Alpha Safe Access app) – always available on your phone
You can download Alpha Safe Access from the online app store compatible with your smartphone.
Alphaphone
Automated directing and prioritization of phone calls to the Gold Call Center, with the identification of any registered phone number.
The Gold Call Center offers you specialized personnel, between 09:00 and 18:00, to ensure the support you deserve.
